Privacy policy

Last Updated: January 15, 2026

This Privacy Policy describes how Ai Scents collects, uses, and discloses your personal information when you visit or make a purchase from our Shopify-powered website (the “Ai Scents”). This policy is written in accordance with the laws of Pakistan, including the Prevention of Electronic Crimes Act (PECA) 2016, and follows Shopify’s recommended privacy practices.

By accessing or using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

a. Personal Information You Provide

We collect personal information that you voluntarily provide to us, including:

·         Name

·         Billing address

·         Shipping address

·         Email address

·         Phone number

·         Payment details (processed securely via Shopify and third-party payment gateways)

·         Order history and customer preferences

b. Automatically Collected Information

When you browse our Site, we automatically collect certain information, including:

·         IP address

·         Browser type and device information

·         Time zone

·         Pages viewed and interactions with the Site

·         Referring websites or search terms

This information is collected using cookies, log files, pixels, and similar tracking technologies supported by Shopify.

2. How We Use Your Information

We use your personal information to:

·         Process and fulfill your orders (including payment processing, shipping, and order confirmations)

·         Communicate with you regarding your orders, account, or customer support requests

·         Provide, operate, and improve our products and services

·         Personalize your shopping experience

·         Send promotional emails or SMS messages (only where you have given consent)

·         Detect and prevent fraud or unauthorized activity

·         Comply with legal obligations under Pakistani law

3. Cookies and Shopify Technologies

Our Site uses cookies and similar technologies provided by Shopify and third-party apps to:

·         Enable essential store functionality (cart, checkout, login)

·         Remember your preferences

·         Analyze traffic and store performance

·         Improve marketing and advertising effectiveness

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Site.

For more information on how Shopify uses cookies, you can review Shopify’s Cookie Policy.

4. Sharing Your Personal Information (Third-Party Services)

We share your personal information with trusted third parties to help us operate our store, including:

·         Shopify – to power our online store and process orders

·         Payment gateways (such as credit/debit card processors)

·         Shipping and logistics partners

·         Marketing and analytics providers

These third parties are authorized to use your information only as necessary to provide services to us and are required to protect your data.

We may also disclose your information if required by law, regulation, court order, or government request.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information, including:

·         SSL (Secure Socket Layer) encryption

·         Secure Shopify infrastructure

·         Limited access to customer data

·         Use of trusted payment processors (we do not store full payment card details)

While we strive to protect your data, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Customer Rights

You have the right to:

·         Access the personal information we hold about you

·         Request corrections to inaccurate or incomplete information

·         Request deletion of your personal information (subject to legal and operational requirements)

·         Opt out of marketing communications at any time by using the unsubscribe link or contacting us

·         Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain your personal information for as long as necessary to:

·         Fulfill orders and provide customer support

·         Comply with legal and accounting obligations

·         Resolve disputes and enforce our policies

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Shopify features. Any changes will be posted on this page with an updated date January 15,2026.

9. Contact Information

For more information about our privacy practices, questions, or complaints, please contact us at:

·         Email: theaiscents@gmail.com

·         Business Address: Pakistan

·         Store Name: Ai Scents

By using our Shopify store, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.