Terms of service

Last Updated: January 15, 2026

These Terms of Service govern your use of the website and services provided by Ai Scents. By accessing or using our website, you agree to these terms. If you do not agree, please do not use our website.

1. Account Terms

  • You must be at least 18 years old to create an account.

  • You are responsible for maintaining the confidentiality of your account information, including your password.

  • You agree to provide accurate, current, and complete information when creating an account.

  • You are responsible for all activity that occurs under your account.

2. Pricing and Payment

  • All prices are listed in PKR and are subject to change without notice.

  • Payment must be made at the time of order through the payment methods provided on the Site.

  • We reserve the right to refuse or cancel orders if payment cannot be verified or is fraudulent.

3. Product Descriptions

  • We strive to provide accurate descriptions, images, and specifications for our perfume products.

  • We do not guarantee that all product information is error-free or complete.

  • Colors and scents may appear differently in person due to screen settings and perception.

4. Order Acceptance

  • Receipt of an order confirmation does not constitute acceptance of your order.

  • We reserve the right to accept or reject orders for any reason, including product availability or errors in pricing.

  • If your order is rejected, you will be notified via email and any payment made will be refunded.

5. Shipping and Delivery

  • Shipping policies, delivery times, and costs are outlined in our Shipping Policy.

  • Orders are typically processed within 2–3 business days.

  • Delivery times are estimated and may vary due to unforeseen circumstances.

  • We are not responsible for delays caused by the courier or events beyond our control.

6. Returns and Refunds

  • Returns and refunds are governed by our Return and Refund Policy.

  • Please refer to that policy for detailed instructions and eligibility criteria.

7. Prohibited Uses

You agree not to:

  • Use the website for any unlawful or fraudulent purpose.

  • Interfere with or disrupt the website or servers.

  • Attempt to gain unauthorized access to any part of the website or accounts.

  • Use the website to transmit harmful or malicious content.

8. Limitation of Liability

  • Ai Scents shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or products.

  • We do not guarantee uninterrupted access or error-free performance.

  • In no event shall our liability exceed the total amount paid by you for the product or service in question.

9. Governing Law

  • These Terms of Service are governed by the laws of Pakistan.

  • Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts in Pakistan.

10. Contact Information

For questions regarding these Terms of Service, please contact us at:

By using Ai Scents, you acknowledge that you have read, understood, and agree to these Terms of Service.